UNESCAP: AI Agents and Bots for Facilitating Paperless Trade Transactions
Date: June 26, 2025
Mode: online
AI Agents and Bots for Facilitating Paperless Trade Transactions
Overview
The use of artificial intelligence (AI), particularly intelligent agents and conversational bots, can potentially transform the way paperless trade transactions are conducted. From automating document processing to providing real-time decision support, AI is emerging as a powerful tool to streamline complex trade procedures, improve compliance, and enhance user experiences across the trade ecosystem.
AI agents can extract and interpret unstructured data from trade documents, support traders in navigating regulatory requirements, and assist customs and regulatory agencies in managing large volumes of transactions. As generative AI becomes more sophisticated, it opens new possibilities for fully automated customer support, dynamic document generation, and intelligent triaging of trade-related inquiries.
This webinar will explore how AI agents and bots can be designed and deployed to support various functions in cross-border trade, and what standards, safeguards, and regulatory frameworks are needed to ensure their effective and responsible use. The session will also examine real-world use cases and pilot applications in the field of customs, logistics, and digital trade platforms.
Objectives
Mode: online
AI Agents and Bots for Facilitating Paperless Trade Transactions
Overview
The use of artificial intelligence (AI), particularly intelligent agents and conversational bots, can potentially transform the way paperless trade transactions are conducted. From automating document processing to providing real-time decision support, AI is emerging as a powerful tool to streamline complex trade procedures, improve compliance, and enhance user experiences across the trade ecosystem.
AI agents can extract and interpret unstructured data from trade documents, support traders in navigating regulatory requirements, and assist customs and regulatory agencies in managing large volumes of transactions. As generative AI becomes more sophisticated, it opens new possibilities for fully automated customer support, dynamic document generation, and intelligent triaging of trade-related inquiries.
This webinar will explore how AI agents and bots can be designed and deployed to support various functions in cross-border trade, and what standards, safeguards, and regulatory frameworks are needed to ensure their effective and responsible use. The session will also examine real-world use cases and pilot applications in the field of customs, logistics, and digital trade platforms.
Objectives
- Exploring the application of AI agents and bots in facilitating paperless trade transactions across different sectors of the trade lifecycle.
- Understanding how AI technologies can automate document processing, regulatory checks, and customer support in international trade.
- Examining the potential of generative AI in dynamically generating trade documents, chat-based compliance guidance, and intelligent routing of trade queries.
- Discussing the risks and challenges associated with AI deployment, including data privacy, transparency, and the need for human oversight.
- Showcasing practical examples and pilot projects using AI for trade digitalization in customs and logistics.
Target Audience
- Customs and border agencies
- International organizations
- Trade facilitation and logistics professionals
- Technology solution providers for customs digitalization
- Single Window operators and policymakers
- Experts in regulatory compliance and interagency data exchange
Read the full story: https://www.unescap.org/events/2025/webinar-ai-agents-and-bots-facilitating-paperless-trade-transactions